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Behavior Modification
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Effects of an Informational Brochure, Lottery-Based Financial Incentive, and Public Posting on Absenteeism of Direct-Care Human Services Employees

James K. Luiselli

May Institute, jluiselli{at}mayinstitute.org

Florence D. DiGennaro Reed

May Institute

Walter P. Christian

May Institute

Andrea Markowski

May Institute

Hanna C. Rue

May Institute

CarrieAnne St. Amand

May Institute

Chad J. Ryan

May Institute

Chronic absenteeism is a problem encountered by many human services organizations. Large-scale intervention projects to reduce staff absences have incorporated applied behavior analysis methods but there are few studies in the extant literature. In the present study, the authors record staff absenteeism at a specialized school for students with developmental disabilities during a baseline phase and following implementation of a systems-change intervention that included distribution of an informational brochure, lottery-based financial incentive, and public posting. Intervention is found to be associated with improved staff attendance and reduced "lost wages." Practice and research implications are discussed.

Key Words: staff absenteeism • applied behavior analysis • organizational behavior management

This version was published on March 1, 2009

Behavior Modification, Vol. 33, No. 2, 175-181 (2009)
DOI: 10.1177/0145445508320624
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