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Behavior Modification
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The Corporate University

A Model for Sustaining an Expert Workforce in the Human Services

Karen E. Gould

The May Institute, Inc. and Northeastern University

The human service industry has become a complex industry in which agencies must respond to the demands of the marketplace. To respond to these demands, agencies must develop and maintain their knowledge capital by offering an extensive array of learning opportunities related to their business goals. The corporate university, a contemporary educational model designed to maintain an expert workforce, allows agencies to meet this need effectively.

Key Words: training • higher education • learning • staff development

Behavior Modification, Vol. 29, No. 3, 508-520 (2005)
DOI: 10.1177/0145445504273282
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