Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here for FREE ACCESS to this landmark database

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Behavior Modification
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Lamere, J. M.
Right arrow Articles by Poling, A.
Right arrow Search for Related Content
PubMed
Right arrow Articles by Lamere, J. M.
Right arrow Articles by Poling, A.
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Effects of a Multicomponent Monetary Incentive Program on the Performance of Truck Drivers

A Longitudinal Study

Jeanne M. Lamere

Alyce M. Dickinson

Michele Henry

Gordon Henry

Alan Poling

Western Michigan University

A multiple-baseline across two groups experimental design was used to examine the effects of a multicomponent individual incentive system on the performance, safety, and satisfaction of 22 truck drivers. The intervention included incentive pay, which was increased twice; individual and group feedback; and loss of incentive pay for accidents. Drivers earned points for completing various types of jobs. The primary measure was the percentage of job points earned in less time than the baseline average, which controlled for number of hours worked and miles driven. After intervention, performance increased and remained high for nearly 4 years. Accidents did not increase when the intervention occurred, and satisfaction with pay and work were not affected by it. Labor cost savings averaged more than $5,000 a month while the incentive program was in effect, and drivers' pay increased. These results add to the substantial literature on individual incentives by documenting increased productivity sustained over a long period without accompanying increases in accidents or decreases in workers' satisfaction.

Behavior Modification, Vol. 20, No. 4, 385-405 (1996)
DOI: 10.1177/01454455960204002
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?